News
Health and functionality, personalisation, convenience, advancing technologies, and sustainability dominate the grocery retail landscape and the shoppers of the future.

EuroCommerce, a European organisation representing the retail and wholesale sector, and global management consulting company McKinsey have released their latest report on the grocery retail market. The State of Grocery Retail 2025: Europe outlines a challenging yet hopeful sector that sees grocers plan and prepare for future advancements and opportunities.
“The grocery retail landscape in 2025 is characterised by cautious optimism and stabilisation,” Christel Delberghe, director general of EuroCommerce, told Ingredients Network. However, the current state of grocery retail suggests it may be on the cusp of a hopeful bounce back. After several challenging years marked by economic pressures and shifting consumer behaviours, the sector is beginning to see signs of recovery.
Grocery sales in Europe grew by 2.4% in 2024, slightly above the food price inflation rate.
Yet, despite these hikes, the sector still faces significant challenges, including cost pressures, geopolitical uncertainties, and the need for digital and sustainable transformations. “The recent US tariffs announcements could also have further impact on value chains, costs and consumer confidence, which is not accounted for in the report,” Delberghe added.
Consumers in 2025 are increasingly demanding healthier and more personalised shopping experiences. There is a growing appetite for healthy and functional foods, particularly among gen Z – those born between 1997 and 2021 – who, according to EuroCommerce, are the most health-conscious cohort.
Today’s consumers are dissatisfied with the current range of options available in grocery stores. The survey shows that just over a third (35%) of consumers say their main grocer offers the right assortment of F&B products for a healthy diet.
The report shows that shoppers’ intention to focus on healthy eating and nutrition has increased slightly in 2025, from 30% of respondents to 31%. Health-focused, functional, and fresh foods are expected to grow the most, with power bars, protein-rich options, and sports drinks proving popular. Looking at the next five years, the report indicates that consumers plan to increase their spending on health-related food and beverage (F&B) purchases.
Personalisation has become a new standard for engagement, with more than half (56%) of all shoppers likely to become repeat buyers after a personalised experience. High levels of consumer engagement and personalisation fuel brand and product loyalty.
According to the report, retailers focusing on personalisation can achieve a revenue increase of between 4% and 6% and improved customer retention. The report’s findings also indicate that only one in four consumers thinks retailers engage in effective personalisation efforts, suggesting it is a core trend that is expected to continue growing.
Consumers are also looking for convenience, preferring ready-to-eat and ready-to-heat meal options. The no-cooking trend, especially popular among gen Z, has seen an increase in the acceptance of convenient, on-the-go, and ready-to-heat options.
Over three-quarters (77%) of gen Z shoppers and 72% of millennials buy food on the go at least once a month. Furthermore, 42% of gen Z shoppers and 37% of millennials purchase ready-to-eat meals at least once a week.
Despite a slight decline in the intent to buy environmentally friendly products, sustainability remains a key concern, especially among younger consumers. Today’s shoppers expect comprehensive sustainability information, which is among the challenges retailers face.
In 2025 and 2026, new sustainability-led regulations and directives will be a key focus of the retail landscape. As the European Union’s Corporate Sustainability Reporting (CSRD), the European Union’s Deforestation Regulation (EUDR), the Packaging and Packaging Waste Regulation (PPWR), and the Corporate Sustainability Due Diligence Directive enter the F&B sector, grocers are putting their efforts and investments in preparing for their implementation.
Retailers strive to meet these consumer demands by focusing on differentiation, efficiency and leveraging technology. “They are enhancing their private label offerings, not just as cheaper alternatives but as differentiated brands that compete with A-brands,” said Delberghe.
To build a consistent experience between physical and digital space, retailers are also investing heavily in digital and AI technologies to personalise the shopping experience and improve operational efficiency. The shift requires brands and manufacturers to adapt by focusing on quality, innovation and sustainability.
Closer collaboration is crucial to ensure retailers meet consumers’ evolving demands and leverage data and technology to remain competitive. “These strategic responses are crucial for navigating the ongoing challenges and seizing growth opportunities in the grocery retail sector,” added Delberghe.
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